In an opinion piece for the Toronto Sun, Thomas Jankowski, CEO of Medimap, discusses how technology can transform Ontario’s healthcare system. Jankowski highlights that family physicians spend an average of 19 hours a week on administrative tasks, equivalent to one million lost appointments annually.

He advocates for broader adoption of technology to streamline workflows and improve efficiency, citing Medimap’s success in minimizing phone calls and automating marketing efforts. Jankowski suggests further innovations like automated billing systems and universal health care communication platforms to enhance coordination and reduce administrative burdens.

“Technology can revolutionize our health-care system’s workflow,” Jankowski writes. He calls for a balance between embracing innovation and maintaining patient-centered care values to create a sustainable future for Ontario’s healthcare.