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What are the criteria for a pharmacist not to provide a Naloxone kit to a patient or other person?

Chagnon Hello Ma'am, In order to obtain a naloxone kit from a pharmacy, you must meet certain criteria. Please confirm with the person who was denied the kit which criteria they did not meet. If you believe all criteria have been met, I suggest returning to the pharmacy to obtain the kit. Have a good day. Regards, Doctor